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Home  »  Consumer Reviews  »  Shipping  »  FedEX Damage's Package
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FedEX Damage's Package
Mar 21, 2008
Fed Ex Ground Delivery complaint by Jamelfrazier
Package was damage while shipment. When I first reported to claims department I was assured that it would be taken care of .4 months later FedEx refused to pay for the package even though it had insurance on it. I complained to the Better Business Bureau of TN, they did nothing to hold the company accountable. BBB response was the company took steps to resolve the case .FedEx did not offer to repair, replace or pay for the damage. What is the purposed of paying for insurance from this company? Be aware when you think your paying for add protection, Very pissed consumer!!!!

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1. Written by Screw FedEx, on 11-05-2008 00:55

FedEx Ground doesn't bother to pick up, much less deliver, their shipments. I have been screwed by FedEx, their robot phone customer service system, incompetent and lying staff and non-existent service guarantees one time too many. I'll stick to the Post Office, at least they pickup and deliver. ***, FedEx, Brown, Orange and all the other worthless carriers. Someone new needs to enter this game and actually deliver what is promised and customers pay for.

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